Frequently asked · 25 answers

Questions, answered straight.

Everything people ask before they book — and a few things they wish they had. If it isn’t here, message the hostel and ask.

Quick answersM4·C3

Check-in
14:00–23:00
Check-out
by 12:00*
Air-con
no · fans
Hot water
no
Breakfast
no · kitchen
Ages
18+

* Per Hostelworld & Google. Your booking confirmation is what counts.

Section 01

Arriving & leaving

Times, keys and late flights.

What time is check-in?

Check-in runs from 14:00 to 23:00. After you book you’ll get a self check-in email with the details, so there’s no front desk to queue at.

There are no check-ins after midnight or before 9:00. Send your arrival time or flight number and the hostel can plan around it — and match you with other guests on the same flight to share a taxi.

What time is check-out?

By 12:00 (noon), according to the hostel’s Hostelworld listing and its Google profile.

Heads up: the hostel’s own direct booking engine shows 11:00. The time on your booking confirmation is the one that counts, so check it there. Late check-out is possible on request, if reservations allow.

Is there a 24-hour reception?

No. You’ll get a self check-in email after booking. Tell us your flight and we’ll plan around it.

You get two keys, front door and room, and there’s no curfew.

Can I arrive after midnight?

No — the hostel doesn’t do check-ins after midnight (or before 9:00). The check-in window is 14:00–23:00.

If your flight lands late, message the hostel before you book so you know where you stand. Don’t walk from the airport at night or any other time: the hostel recommends a taxi.

Section 02

Rooms & comfort

Fans, cold water and what’s on the bed.

Do you have private rooms?

Yes, two kinds: a private single room (one single bed, for one person) and a private twin room (two single beds, for two). Both have a fan and use a shared bathroom.

There’s also a six-bed mixed dorm with bunks. There are no double rooms.

Are the rooms air-conditioned?

No — there’s no air-conditioning anywhere. Fans and the Caribbean breeze. Rooms can get warm — guests say so, and we’d rather tell you first.

Are there hot showers?

No. Cold water, which in this heat is a feature. Pressure can be gentle on a rain-fed island.

Are towels and bed linen included?

Yes. Included, and changed on request for stays over three nights. Sleeping bags aren’t allowed — bedding is provided.

Are there lockers?

Yes, free lockers with power outlets inside, so your phone can charge behind a lock. Bring your own padlock.

Is there Wi-Fi?

Yes. Free, with island-internet moods — plan big uploads accordingly.

Section 03

Food & the kitchen

Coffee is free. Breakfast is yours to make.

Is breakfast included?

No. The kitchen is yours, the coffee is free, and there’s a convenience store a few steps away.

Is there a shared kitchen?

Yes, and guests keep mentioning it. Fully equipped — appliances, crockery, cutlery. No microwave (sorry).

Coffee is free all day and there’s popcorn every night. One house rule worth knowing: gutting fish in the kitchen comes with a cleaning fee.

Section 04

Location & the island

Distances are the hostel’s own wording on its Hostelworld listing.

How far is the main beach?

The hostel describes it as about a 20-minute walk to the main beach (Spratt Bight, in the North End). The sea itself is closer: the listing says it’s a 1-minute walk from the ocean.

How far is the centre?

A 10-minute walk to downtown, in the hostel’s own words. Guests’ estimates in reviews range from about 10 to 20 minutes, depending on where downtown you’re going and how fast you walk in the heat.

From the airport it’s a 6-minute taxi ride, per the listing. Don’t walk from the airport: the hostel advises against it because the route goes through a dodgy area.

What should I know before visiting San Andrés?

The big one is the tourism card. Visitors who aren’t residents of the archipelago need a tourism card to enter San Andrés, Providencia and Santa Catalina. The price is reset every year by departmental decree, so we don’t quote it here — check the Gobernación’s official page and your airline before you fly.

The island guide covers the rest: getting around, weather and sea conditions, Raizal culture, looking after the reef, and money.

Section 05

Activities & help

What the hostel lends, rents or helps arrange.

Can I rent a bike, scooter or golf cart?

Yes — bike, scooter and golf-cart rental can be arranged through the hostel. Ask when you book or when you arrive; availability and prices are on request, so we don’t publish them here.

If you ride a scooter, wear the helmet. There’s more on driving and getting around in the island guide.

Can you help with diving and snorkelling?

Yes. Diving and snorkelling trips can be booked through the hostel, and snorkel masks are available to rent.

Certified divers who bring their own equipment can ask for free scuba tanks — on request, and limits apply. There are also two free surfboards (6′4″ and 6′8″) for guests.

Can I leave my luggage while I go to Providencia?

Yes, for free. Leave the big bag here while you hop over. Let the hostel know your plans so they can keep it safe.

Section 06

Booking & payment

How a booking actually becomes a booking.

How does the reservation process work?

There are three ways in, and only the first two are bookings:

  • The hostel’s own booking engine (labelled “Official site” on Google): live availability and prices, confirmed there.
  • Hostelworld: live listing with reviews; Hostelworld’s deposit and cancellation terms apply.
  • A message by email, Instagram or phone: perfect for questions, long stays or late arrivals — it’s a request, not a booking.

Nothing is confirmed until one of those channels confirms it. This website doesn’t show prices, hold beds or take payments — it helps you pick dates and a room, then hands you to the right place.

How do I pay?

At the hostel, on arrival, in cash or by card. Taxes are included. Credit cards may carry a surcharge, per the house rules.

If you book through an online channel it may take a deposit; its own terms (deposit and cancellation) are shown when you book.

Section 07

House rules

Short list, real reasons. Straight from the hostel’s current listing.

Pinned by the front door

  • Adults only (18+)The hostel can’t host anyone under 18.
  • Quiet time 11:59 pm — the 80/20 ruleIf 80% of the house wants to keep going, quiet time moves. Otherwise, people are sleeping.
  • No outside visitorsGuests only, for everyone’s safety and sleep.
  • No groups, stag or hen partiesUp to eight people per booking.
  • Bring your own drinks… if you shareStraight from the house rules. Sharing is how friendships start here.
  • No sleeping bagsBedding is provided.
  • Pay on arrival, cash or cardTaxes included. Credit cards may carry a surcharge (house rules). Online channels may take a deposit — their terms show when you book.
  • A few fees existLost keys, lost towels, and gutting fish in the kitchen come with a fee. Yes, the fish one is a real rule.
Is it a party hostel?

No. It’s social — people cook together, share drinks and plan island days — but it isn’t a party factory. Quiet time is 11:59 pm, with the 80/20 rule: if 80% of the house wants to keep going, quiet time moves. Otherwise, people are sleeping.

You can bring your own drinks, as long as you share. There’s no curfew.

Can I bring kids? Is there an age limit?

Adults only (18+). The hostel can’t host anyone under 18.

Do you take groups?

No groups, stag or hen parties. Up to eight people can be on one booking.

Can I bring my pet?

Ask first, before you book. The sources disagree: the hostel’s listing text says pets are allowed on request (charges may apply), while other parts of the same listing say no pets. Only a reply from the hostel settles it.

Can friends visit me at the hostel?

No. Guests only, for everyone’s safety and sleep. Make plans to meet your friends outside instead.

Answers are based on the hostel’s own current listing and house rules on Hostelworld (opens in a new tab), its Google profile and its direct booking engine, checked on 31 October 2026.

Still wondering?

Ask the person who actually knows.

Late flight, long stay, a pet, a question about the reef — write it down and send it from your own email or Instagram. Juan answers.

Find your bedAsk us